Privacy Policy

Effective Date: July 29, 2025

1. Introduction

Welcome to Infinity-Mai. This Privacy Policy explains how Infinity Molding ("we," "us," or "our") collects, uses, shares, and protects information in relation to our website, www.infinity-mai.com (the "Site"), and the services we provide. We are committed to protecting your privacy and handling your data in an open and transparent manner.

This policy applies to information we collect on our Site and in email, text, and other electronic messages between you and us.

2. Information We Collect

We may collect several types of information from and about users of our Site, including:

A. Information You Provide to Us:

Contact and Professional Information: When you fill out forms on our Site (such as a contact form or a Request for Quote form), we may collect your name, email address, phone number, job title, and company name.
Project Details: Information you provide about your project needs, including technical specifications, CAD files, and other related documents.
Correspondence: Records and copies of your correspondence if you contact us.

B. Information We Collect Automatically:

Usage Details: As you navigate through the Site, we may use automatic data collection technologies to collect certain information about your equipment, Browse actions, and patterns. This includes your IP address, browser type, operating system, referring URLs, and pages visited.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide Our Services: To respond to your inquiries, provide you with quotes, and manage your projects.
To Communicate With You: To send you project updates, technical information, and respond to your requests.
To Improve Our Site: To understand how our users interact with our Site so we can improve its functionality and user experience.
For Security: To monitor for and prevent fraudulent or illegal activity.
To Comply with Legal Obligations: To meet our legal, regulatory, and contractual obligations.

We will not use your personal information for marketing purposes without your explicit consent where required by law.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting and analytics (e.g., Google Analytics). These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Data Security

We have implemented reasonable administrative, technical, and physical security measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

7. Your Data Protection Rights

Depending on your location and jurisdiction (e.g., GDPR, CCPA/CPRA), you may have the following rights regarding your personal information:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below.

8. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

By Email: sales@infinity-mai.com
By Mail: Infinity Molding

5520 Industrial Road
Mt. Vernon, Indiana 47620-7200

812 - 838 - 0370

812 - 838 - 0370

Privacy Policy